Massachusetts IRS Taxpayer Assistance Center
Worcester IRS office
The IRS Taxpayer Assistance Center in Worcester, MA is at 120 Front St., Worcester, MA 01608, one of 7 active IRS offices in Massachusetts. It offers in-person help by appointment with IRS notices, identity verification, payments, and account questions. Call 844-545-5640 before visiting. The next-closest office is in Fitchburg, about 22 miles away.
Upcoming closure at this office
The IRS locator lists a date when the Worcester office is shut outside its normal weekend and holiday closures. Plan around it or call before you travel.
- Closed from June 26 to July 2, 2026.
Address and contact
Worcester IRS office hours
See hoursOpen 8:30am to 4:30pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 8:30am to 4:30pm |
| Tuesday | 8:30am to 4:30pm |
| Wednesday | 8:30am to 4:30pm |
| Thursday | 8:30am to 4:30pm |
| Friday | 8:30am to 4:30pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most visits need an appointment. Call 844-545-5640 or the local office at (508) 793-8227 to book one.
- Bring a current government photo ID and your Social Security number or ITIN.
- Arrive on time. The IRS may cancel an appointment if you are more than 15 minutes late.
- Many tasks are faster online at IRS.gov, including payments, transcripts, and refund status.
Services at the Worcester IRS office
The IRS lists these in-person services for this Taxpayer Assistance Center. Services can change, so confirm when you call the local office at (508) 793-8227.
- Account inquiries
- Basic individual tax law assistance
- Check or money order payments only
- Departing alien clearances (sailing permits)
- Form 911, Request for Taxpayer Advocate Service Assistance
- Form 2290, Heavy Highway Vehicle Use Tax Return
- Identity Protection PIN (IP PIN) requests
- Payment arrangements
- Tax forms
Takes check or money order only, not cash. You can also pay online at IRS.gov before you visit.
Does not review ITIN or Form W-7 documents. Call the appointment line for the nearest office that does.
What to bring to your appointment
| If you are coming for | Bring |
|---|---|
| An IRS notice or letter | The full notice, a photo ID, your taxpayer number, and any documents the notice asks for. |
| Identity verification | A government photo ID, any second ID the IRS requested, and a copy of the tax return if one was filed. |
| A payment or transcript | A photo ID, your taxpayer number, the tax year involved, and any IRS bill or account notice. Many of these tasks are faster on IRS.gov. |
Worcester IRS office map
Check the location before you travel, and open directions ahead of time if the office sits inside a larger federal building or business complex.
Other IRS offices near Worcester
The closest active Taxpayer Assistance Centers, based on office locations in the IRS locator.
Official IRS source
The address, phone, hours, coordinates, service list, and notes on this page come from the IRS Taxpayer Assistance Center locator. Last verified on this site: 2026-07-02. Call 844-545-5640 to schedule an IRS TAC appointment. Check the official locator again before making a long trip.
Questions about the Worcester IRS office
- Do I need an appointment at the Worcester IRS office?
- Yes, plan on calling first. The IRS appointment line is 844-545-5640, and scheduled appointments get priority at Taxpayer Assistance Centers.
- What should I bring to the Worcester IRS office?
- Bring a current government-issued photo ID, your Social Security number or ITIN, any IRS notice or letter, and the tax documents tied to the appointment.
- Does the Worcester IRS office review ITIN documents?
- No. This location is not listed for ITIN document review. Call 844-545-5640 to find the nearest Taxpayer Assistance Center that handles Form W-7 in person.
- Can I pay in cash at the Worcester IRS office?
- No. This office takes check or money order payments only, not cash. Consider paying online at IRS.gov before you visit.
- What is the closest IRS office to Worcester?
- The nearest listed IRS office is in Fitchburg, MA, about 22.4 miles away. Nearby offices are listed on this page.